At the May meeting, Heather Stagl of Enclaria LLC focused on the role of the internal change agent.

When we typically think of leading change, there are two parties:  the leader and everyone else.  The common statistic quoted for leading change is a 30% success rate for initiatives.  Add a change agent to help implement the change and the success rate drops to 20%!  The primary reasons for the reduction in effectiveness are mismanaged roles and relationships.  It turns out that being responsible for implementing change without having the authority to get it done is a tricky job!

Heather shared the role of the change agent, and how the relationships should best be managed.  She followed up by defining two main ways to influence organizations from the middle:  personal influence and structural influence.

During one of the exercises, attendees brainstormed a list of structural influence strategies, or the systems, processes and tools we use to influence change.  Click here to download the list (PDF).

Tags: change agent, leading change

This entry was posted on Sunday, May 16th, 2010 at 10:49 am and is filed under Meeting Notes. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.